Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information when you use our services.
Our Commitment to Privacy
At ApplianceCares, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appliance repair services. We respect your privacy rights and are transparent about our data practices.
Information We Collect
We collect information necessary to provide our services
Personal Information
- Name and contact details
- Service address
- Phone number and email
- Service preferences
Service Information
- Appliance details
- Repair history
- Service requests
- Payment information
Location Data
- Service address
- GPS coordinates (for navigation)
- Area coverage verification
Communication Records
- Call recordings
- Email correspondence
- SMS messages
- Service feedback
How We Use Your Information
We use your information to provide and improve our services
- Providing appliance repair services
- Processing service requests and bookings
- Communicating about service appointments
- Processing payments and billing
- Improving our services and customer experience
- Sending service updates and notifications
- Conducting customer satisfaction surveys
- Complying with legal obligations
Data Protection & Security
We implement robust security measures to protect your data
Your Privacy Rights
You have certain rights regarding your personal information
Access
Request access to your personal data we hold
Correction
Request correction of inaccurate personal information
Deletion
Request deletion of your personal data
Portability
Request transfer of your data to another service
Objection
Object to processing of your personal data
Restriction
Request restriction of data processing
Information Sharing
We do not sell your personal information to third parties
We may share your information only in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in our operations
- To protect our rights and prevent fraud
Privacy Inquiries
Contact us for any privacy-related questions or requests
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last Updated: January 2024
Effective Date: January 1, 2024
Questions About Your Privacy?
We're here to help you understand and exercise your privacy rights